For those of you who are new to our practice, we would like to personally welcome you to our office.
Do I Stay with My Child During the Visit?
We encourage parents to come back with their children because we believe children are much more relaxed when they are with a trusted adult. We do, however, ask that you try to maintain an observational role when at all possible so that your child does not become confused while trying to pay attention to you and to us. We are all highly experienced in treating children and find that they are much more receptive to dental care when they can focus on what we are explaining, showing, and doing.
Excellence in pediatric dentistry begins at an early age. It is recommended that the first dental appointment be by 1 year old or 6 months from the eruption of their 1st tooth (which ever is first). The purpose of this visit is to evaluate their oral development and to acquaint the child with dental visits.
Depending on the child's age and acceptance of dental care we may provide a cleaning, fluoride, and x-rays with your permission.
You can save up to 20 minutes in our office by filling out your patient registration and health history forms from the convenience of your own home.
You may access our pediatric patient registration and health history forms online.
Our goal is to help your child get the dental care they need. Before any procedures are done, we will always speak with you first regarding insurance coverage and cost. We help patients maximize their insurance benefits by filing your claim electronically. If we have this information before the appointment, we will be able to better serve you in determining how much of the cost your insurance will cover.
Keep in mind that your dental insurance is a benefit given to you by your employer. The reimbursement rates are variable and typically cover only a portion of normal dental expenses. We are not responsible for how your insurance company chooses to handle a claim or what benefits they may or may not pay.
Also note that as a standard insurance companies use the term "Usual, Customary Rate" (UCR), which are lower than typical dental fees. These are actually "allowable fees" set at the operating profit margin of the insurance company, which puts a ceiling on your benefit (amount that will be covered by insurance).
Our benefits experts will help you wade through the confusion of deductibles, co-pays, and percentage covered by giving you the bottom line in a clear and concise format.
We also provide a number of flexible financing options. A popular option is CareCredit.
Our business team members are experts at finding the right financial solution for you.
CareCredit is a flexible patient/client payment program, specifically designed for healthcare expenses, that makes it easier for you to get the treatment or procedures you want and need. CareCredit is ideal for co-payments, deductibles, treatment and procedures not covered by insurance.
Due to the concern about safety and sterilization, we have chosen to share with you some valuable information about our sterilization methods and infection control systems.
There are currently three similar sets of guidelines established by OSHA, the American Dental Association, and the Center for Disease Control. In addition to compliance with every requirement from each list, we also follow all recommendations for added safety so that our individual office standards exceed requirements at all times.
In the clinic, each treatment room is equipped with an independent bottled water source using distilled water. We use a professional laundry service to clean our towels and blankets. Our towels are then sterilized using an autoclave, and we use disposable supplies at every opportunity.
For added patient safety, the system we use for all of our x-rays is a digital system. These digital x-rays provide a significant reduction in radiographic exposure compared to traditional x-rays.
Maintenance of infection control standards at this level is costly and time consuming, but essential in our opinion. We welcome any questions you may have and are eager to show you our sterilization facilities should you so desire. Your health and protection is one of our greatest concerns.